Introduction To seize more market share, personalized customer service has become popular in all industries. Personalized customer service makes the voice of customers heard by inviting them to come up with novel ideas, which would be materialized by service providers. This practice can make customers better served for their specific needs, abilities, and expectations. Different from the traditional model in...
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Abstract— The purpose of this article is to highlight the importance of maintaining good public relation in a healthcare unit. The public has been broadly categorized into two categories- External as well as Internal. Gone are the days when a healthcare unit was only considered at the time when a disease would arise. Fortis Hospital Ludhiana has been chosen as...
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The importance of the three different managerial skills changes for different positions in the organization. Andrew Gregory has used all of these skills to ultimately encourage innovation, customer service, and sustainability throughout the McDonald's Australia franchise (Robbins et al. 2016). Andrew Gregory encourages an innovative workplace by implementing his knowledge of human skills. The ideal representation of effective human skill...
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Terrorism has hurt the Kenyan image. Moreover, Terrorism has caused a sense of panic through various sectors of the economy. Kenyans lost their lives during the American embassy attacks, Westgate Mall attacks, and even the most recent Dusit D2 hotel attacks. Furthermore, businesses lost their belonging and the country lost billions of shillings from fears caused by the attacks. Investors...
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When I attended the policy events in my community, participating was significant in learning about social policy. I have attended policy events under three categories, policymaking, advocacy, and education. I attended the city council meeting, a panel discussion on social media, and a criminal justice reform in Springfield, Missouri. All three events have helped me learn about social policy and...
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Opportunities: Different and new opportunities for the restaurant can be they can open a different business or restaurant with a different name, they can have a different specialty which makes it different from other restaurants as the cheesecake factory specialty is cheesecake. One more opportunity can be a good competitive position. The opportunity for the cheesecake factory is the prices....
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Measuring the effectiveness of a marketing strategy is one of the most difficult tasks that firms face. While it is easier to classify such evaluation on the financial outcomes of a marketing campaign, many firms forget the impact of their activities on their customers or return on experience (Aves, 2018). Customer service is one aspect of marketing whose effect must...
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Working in healthcare has always been my passion. When I was younger, I always wanted to be a nurse. I then had 4 wonderful children which changed my path slightly, however, I was able to go back to school. I became a Medical Assistant first, and then I completed billing and coding, and now I work at a Pharmacy which...
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Investigating Customer Service Learning Aim A: Examine how good customer service leads to a company's growth. Learning Aim B: Investigate the approaches used in the corporate world to enhance customer service. What are the benefits of providing outstanding customer service? It is important to supply excellent customer service because your customers are the backbone of your business and if you...
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It is astounding to consider the controversy a mere 53 pages were able to garner among literary critics. Not only replete with complicated syntax and complex diction, Joseph Conrad’s Heart of Darkness is a text that consistently contradicts itself, condemning imperialism while simultaneously celebrating racist perceptions of Africa. As a result, it is difficult to make sense of Marlow’s physical...
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What are some common themes and characteristics of postmodernism that occur in two texts that you have studied in this unit so far? Whatever texts you choose, make sure that you have read, listened to, or watched them in their entirety! For example, you might choose a movie and a poem or two movies. Also, consider how someone else might...
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Amy Rutberg is a talented American actress who garnered fame through her impressive onscreen performances both in movies and TV series. She came into the limelight through her appearance in the Netflix thriller series, Daredevil. There she played the recurring role of Marci Stahl from 2015 to 2018. She made her first onscreen appearance with a guest role in the...
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Despite his historical greatness, Lincoln’s life was characterized by depression. It is also thought that both his parents also suffered from the same. He publicly disclosed his sufferings even to his close friends. This is because he sometimes thought of suicide and described the world as hard and grim. According to Shenk (2005), some of the symptoms of major depressive...
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In 1911, Lorado Taft built a large sculpture entitled The Eternal Indian. This statue of an Indian man looking over an Illinois valley was inspired by the legendary Sauk and Fox war chief, Black Hawk, according to Taft. However, when looking at the statue against an image of Black Hawk, the two do not look similar at all. The Eternal...
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After being born, children begin a long process that will help their bodies grow immunity to certain, otherwise possibly deadly, diseases. The first shot a child receives is given a mere 24 hours after their birth, ideally. The antibodies in that shot are designed to protect the child from Hepatitis B. That shot, however, can also be administered later on...
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Introduction The healthcare system is a popular topic of study throughout the world. Their popularity is due not only to the universal human need for health care but also to the various means of delivery systems and financing around the world. These many differences depend greatly on each country's political culture, history, and level of wealth (Saunders, 2002). The tight...
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Although we hear of the Revolutionary War and think it was revolutionary, however, the revolution was what occurred after. The period from 1820-1855 is seen as revolutionary in American history due to alterations and expansion in the market economy, cotton industry, and religion. As we zoom in and examine documents about these categories, we can truly see the revolutionary changes...
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The Constitution of the United States is one of the most important documents in the country's history to this day​.​ The document was to have a structure for America to be run on​.​ A bunch of the ideas that are in the Constitution were inspired by Enlightened philosophers​.​ Some of these philosophers that many know of are Charles De Montesquieu,...
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The development and reform of laws relating to same-sex relationships have effectively reflected societal values. The reform of the Adoption Act 2000 to the Adoption Amendment Act (Same Sex Couples) Act 2010 reflected societal values to a degree but lacked responsiveness and struggled to balance religious tensions. The reform of the Marriage Act (1961) to the Marriage Amendment (Definition and...
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In Albert Camus’s “The Stranger”, the absurdity of life from Camus’s eyes is put on display through the main character Meursault. The sense that the meaning of life is in human experiences and that things shouldn’t be questioned is the basis of who Meursault truly is as a person. These personality traits reveal that Meursault is a perfect example of...
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Criminologists have long been interested in the relationship of crime with race, class, and gender - particularly critical criminologists. There have been ongoing discussions as to which factor is the most important. Intersectionality scholars, however, consider these discussions as pointless, because these modes of power (race, class, gender, etc.) intersect to form particular oppressions that are not a sum of...
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Collaborating and Advocating for Diverse Clients: The Case of Jun Context Jun is a 15-year-old girl whose parents have contacted me to request that she enter counseling.  They indicated that they had concerns about her “plummeting grades” and shared that this decline in academic performance coincided with the death of a beloved grandmother who lived with them.  Jun has reportedly...
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The knowledge acquired in schools and colleges, I believe is not an education, but the means to it. It is this belief that makes me a student to the end of my days, the obvious direction being curiosity towards exploration. From the start, I had a passion for science and mathematics, which only grew as the years went by. My...
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The Depression that swept through America in the 1930s greatly affected everyone’s life. One-quarter of the citizens lost their jobs and were looking for work. The fight to find food and a place to live created an increase in tensions among all citizens. Often women became the breadwinners of the family, since their employers could pay them less than men....
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Introduction The story of Ruby Bridges is a powerful account of courage, resilience, and the fight for equality. In this critical essay, we will delve into the literary elements and techniques used by Robert Coles in his book about Ruby Bridges, analyzing its narrative structure, character development, and thematic significance. Through a critical lens, we will examine how Coles effectively...
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Introduction The Spanish-American War of 1898 marked a turning point in the history of the United States, solidifying its emergence as a global power. Theodore Roosevelt, then the Assistant Secretary of the Navy, played a crucial role in the conflict. This essay critically examines Roosevelt's involvement in the Spanish-American War, exploring his motivations, actions, and the impact of his leadership....
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Introduction The Electoral College is a system used in the United States to elect the President and Vice President. It has been a subject of debate and criticism, with calls for its abolition in favor of a popular vote system. However, it is essential to recognize the importance of the Electoral College in preserving the principles of federalism, protecting minority...
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Norman Rockwell's painting "The Problem We All Live With," depicting Ruby Bridges, is a powerful and thought-provoking artwork that encapsulates the racial tension and struggle for equality during the Civil Rights Movement. This critical essay aims to analyze the painting's composition, symbolism, and impact, shedding light on Rockwell's artistic choices and the social commentary embedded within the artwork. The composition...
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Introduction The period between 1890 and 1920 marked a significant transformation in American foreign policy. As the United States emerged as a global power, it adopted a more assertive approach to international affairs. This informative essay will explore the key elements and shifts in American foreign policy during this period, examining the motivations, strategies, and outcomes that shaped the nation's...
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Introduction Abraham Lincoln and Barack Obama are two influential figures who served as presidents of the United States in different eras. This essay aims to compare and contrast their leadership styles, policies, and legacies. While Lincoln is renowned for his role in preserving the Union and abolishing slavery, Obama made history as the first African American president and implemented significant...
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