Evolution of Service Marketing: Analytical Essay
5 Pages
2109 Words
Evolution of Service Marketing As an academic field, service marketing has been in existence from few past decades. Fisk, Brown and Bitner (1993) studied the service marketing literature from its nascent stage in 1953 to its maturity in 1993.They divided this evolution into three stages- Crawling Out (1953–1979)- In the first stage, researchers studied and discussed whether this discipline deserves...
Service Marketing